I/DD Billing Software

idd software for human service agencies

The Comprehensive IDD Billing System Designed for Developmental Disability Agencies 

While many billing companies focus on hospital and physician billing, few specialize in the unique billing needs of Intellectual and Developmental Disability (I/DD)  and behavioral health. MillinPro provides specialized I/DD billing software and services designed for organizations who care for individuals with disabilities.

Each I/DD program presents its own set of billing rules and regulations. Millin’s expertise in the I/DD space, combined with our relationship with Medicaid, Medicare and various Managed Care Organizations (MCOs), allows us to serve our clients with a focused approach. Our experience with all of the National EHR and EVV systems helps streamline the billing process, ensuring compliance and improving accuracy. We understand the complexities that behavioral health and I/DD service providers face, and our tailored solutions help you avoid payment recoupments and penalties during audits, reduce human errors, and enhance overall efficiency.

I/DD Services Supported by MillinPro

We support a wide range of services for agencies serving individuals with developmental disabilities. Our billing software ensures accuracy across the following programs, allowing you to focus on providing care while we manage your billing needs:

  • Individualized Residential Alternatives (IRA’s)
  • Intermediate Care Facilities (ICF)
  • Supported Employment (SEMP)
  • ABA
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I/DD Services Supported by MillinPro

We support a wide range of services for agencies serving individuals with developmental disabilities. Our billing software ensures accuracy across the following programs, allowing you to focus on providing care while we manage your billing needs:

  • Individualized Residential Alternatives (IRA’s)
  • Intermediate Care Facilities (ICF)
  • Supported Employment (SEMP)
  • ABA
  • Day Habilitation
  • Community Habilitation
  • HCBS
  • Self-Directed Services
  • Person-Centered Planning
  • Prevocational Services
  • Care Coordination
  • Respite
  • Family Support Services (FSS)
  • Day Programs

Millin's expertise in handling these diverse services makes us a valuable partner for IDD service providers. Whether it’s managing ICFs or handling self-directed services, our IDD billing software ensures that your claims are processed accurately and efficiently.

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I/DD Services Supported by MillinPro

We support a wide range of services for agencies serving individuals with developmental disabilities. Our billing software ensures accuracy across the following programs, allowing you to focus on providing care while we manage your billing needs:

  • Individualized Residential Alternatives (IRA’s)
  • Intermediate Care Facilities (ICF)
  • Supported Employment (SEMP)
  • ABA
Read More

I/DD Services Supported by MillinPro

We support a wide range of services for agencies serving individuals with developmental disabilities. Our billing software ensures accuracy across the following programs, allowing you to focus on providing care while we manage your billing needs:

  • Individualized Residential Alternatives (IRA’s)
  • Intermediate Care Facilities (ICF)
  • Supported Employment (SEMP)
  • ABA
  • Day Habilitation
  • Community Habilitation
  • HCBS
  • Self-Directed Services
  • Person-Centered Planning
  • Prevocational Services
  • Care Coordination
  • Respite
  • Family Support Services (FSS)
  • Day Programs

Millin's expertise in handling these diverse services makes us a valuable partner for IDD service providers. Whether it’s managing ICFs or handling self-directed services, our IDD billing software ensures that your claims are processed accurately and efficiently.

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Compliant I/DD Billing for Medicaid and MCOs

In many parts of the country, developmental disability and behavioral health services are typically reimbursed through Medicaid or Managed Care Organizations (MCOs), each with its own stringent billing rules and regulations. I/DD providers in these states must ensure full payment on all claims while adhering to these regulations to avoid penalties and recoupment.

At Millin, our I/DD billing software is designed with flexibility to serve providers in all states, helping you navigate complex Medicaid rules and stay compliant. Most recoupments aren’t due to fraud but rather human error or failure to meet regulatory requirements - problems that can be prevented with our advanced billing solutions.

Flexible I/DD Billing Solutions for Providers

I/DD services are billed in various ways - some systems limit you in how often you're allowed to bill and how your team gets claims out the door. Millin can be tailored for your specific workflows. Whether you bill weekly, monthly, etc. Millin will configure claim submission rules consistent with your internal process.

Millin’s I/DD billing software provides flexible solutions that ensure accuracy in every billing format. Some providers who still document on paper or in a spreadsheet can leverage our program billing screens to get claims out the door in a flash without worrying about manual work or double-data entry.

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Seamless Integration with EHR & EVV Systems for I/DD Providers

Most I/DD agencies already rely on Electronic Health Record (EHR) systems and Electronic Visit Verification (EVV) systems to streamline operations and ensure compliance. MillinPro’s IDD billing software integrates effortlessly with a wide range of EHR and EVV platforms, providing a seamless solution for your billing, documentation, and compliance needs.

Our system connects with some of the most widely used platforms in the I/DD industry, making it easier for providers to manage their workflows and ensure accurate billing. Whether you're using a National EHR or a local vendor, MillinPro ensures a smooth integration, reducing administrative tasks and improving efficiency.

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Calculate Your Organization’s ROI with MillinPro Today

Comprehensive Reports

One of the many notable features in MillinPro is the ability to have a custom general ledger (GL) report based on the way your organization captures data in your general ledger system. The data in the GL report within MillinPro will be mapped with the cost centers in your GL system. Regardless of which general ledger system you use for your I/DD agency, you will be able to upload the GL report from Millin. Countless agencies that have this custom GL report have told us this saves them many hours of tedious work every month, not to mention chasing down human errors. Millin’s staff will work closely with you to create this report exactly the way you need it.

No Two States Handle I/DD Billing the Same

Each state has its own unique billing process, payers, and compliance requirements for Intellectual and Developmental Disabilities (I/DD) services. MillinPro adjusts to these state-specific processes, ensuring compliance and helping providers avoid reimbursement delays.

The rules-engine within MillinPro is constantly updated to incorporate new state regulations and Medicaid guidelines. This gives you a competitive advantage, allowing you to make quick adjustments to your billing practices whenever necessary.

Empowering Teams with I/DD Billing Software that Handles Complex Compliancy

MillinPro is configured to meet the unique billing requirements and compliance standards of each state. Unlike other out-of-box billing systems which can be quite general, Millin’s customization ensures timely updates and minimizes the risk of cash flow interruptions due to regulatory changes. Our system integrates directly with various state systems, ensuring compliance and efficiency across the board. For example, MillinPro integrates directly with the TMHP system in Texas and the PROMISe system in Pennsylvania.

MillinPro integrates seamlessly with electronic health record (EHR) and electronic visit verification (EVV) systems commonly used by I/DD agencies. This integration allows agencies to maintain their existing workflows while enhancing billing efficiency, avoiding the costs and disruptions associated with switching systems.

MillinPro includes a proprietary issue tracker that helps agencies keep track of all billing issues, ensuring that no claims fall through the cracks. This feature significantly reduces the time and effort needed to manage billing-related problems.

Millin specializes in health and human services billing, with a deep understanding of the unique challenges faced by I/DD providers. This expertise ensures that billing processes are tailored to meet the specific needs of these services, reducing errors and improving overall efficiency.

MillinPro features a sophisticated rules engine that is continuously updated to reflect changes in regulations and payer requirements depending on the State. This ensures that all claims are submitted correctly the first time, increasing cash flow and reducing the administrative burden.

Frequently Asked Questions

Most EMR companies do not focus nearly as much on the billing module compared to the EMR system itself. The difference between using MillinPro vs. the billing module in your EMR system can be tremendous. You will spend significantly less time managing the billing process, have a higher collection rate, better reporting, and better cash flow when using MillinPro. This often results in increased revenue in the hundreds of thousands of dollars or even in the millions with some agencies. 

Very little. This is another big differentiator with some of the other vendors. Millin will set up the entire system with all the necessary information for your organization. This includes; provider information, locations, rates, services, clearinghouse integration, Medicaid system integration, the rules engine, consumer demographic information, etc. By having Millin’s experts configure the system for your agency, you do not need to worry about misconfigurations that can affect payments and cash flow.

The fee is based on the type and number of different programs provided by the agency, as well as the overall annual claim volume. The monthly fee includes access to the system including the reporting module, updates and upgrades, hosting, backups, redundancies, and security.

Rather than update the system quarterly or annually, Millin continuously updates the system as soon as new features are tested, when new programs/services are introduced, or when there are new rules and regulations that can be incorporated into MillinPro’s billing system’s rules engine. All the updates to your MillinPro system are done by Millin and do not interfere with your daily work within the MillinPro billing system.

Absolutely. We can even have this automated to occur daily, weekly, or any interval that works for your organization.

No. The fee is flat rate based on the workload it takes to get you paid on all your claims. Whether you collect $50 a service or $500 a service, the workload is often the same and there is no reason for you to pay a premium on high-value claims.

Ready to Maximize Your I/DD Billing Efficiency?

With MillinPro’s 99% collection rate, your organization can capture more revenue while reducing the risk of costly errors. Whether you want to improve your internal billing process or fully outsource to industry experts, Millin is ready to support you.

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With over 40 years of Health & Human Services billing experience and expertise, we can help increase efficiencies and reduce or even eliminate denials. Experience Revenue Cycle Management Software & Services from the Company You Trust. 

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