In the world of behavioral health, substance abuse and addiction treatment plays a huge and crucial role – and, often, the challenges are just as huge, from scheduling and reporting to payment and claims processing. For its meticulously designed substance use treatment billing software, MillinPro is recognized as the most popular RCM solution on the market for substance use services, significantly simplifying the billing process while ensuring the needs of patients and practitioners are met.
Work with Millin to streamline your billing system while paying attention to all the needs of stakeholders involved in treating substance abuse..
With more than 40 years of experience providing billing software and RCM services to behavioral health practices, Millin has seen, on countless occasions, the difficulties posed by substance abuse treatment and billing for it. Not only are some 20% of claims denied on the first pass, but only about 35% of those claims are ever fixed and resubmitted, usually because of lack of time or knowledge. For those practices that use MillinPro, though, the average collection rate is 99%.
For decades, Millin has been committed to providing billing software and revenue cycle management services in behavioral health, with a specific focus on substance use and mental health. We advocate for a cloud-based system that keeps billing data and responsibilities in the hands of experts, not EHR vendors who fixate primarily on patient service records. This system better prepares health and human services agencies to deal with the complexity of billing and securely fulfill the needs and prescriptions of patients.
Mental health and substance abuse treatment agencies tend to be underrepresented in the healthcare technology arena. When you work with Millin, you benefit from the work of an extensive team of revenue cycle management professionals and industry experts who have designed a streamlined workflow around substance use provider RCM.
Across the country, most substance abuse services have moved from a single-payor Medicaid environment to a multi-payor system that includes Medicaid, Medicare, MCOs (Managed Care Organizations), and commercial insurances. Each of those payors carries a long list of billing rules and regulations that only become more complex over time, creating an equally long list of potential problems: recoupments of payments, rejections, denials, loss of cash flow and more. That's why MillinPro's RCM software is built around the personalized specifications of each individual provider we work with.
The MillinPro software integrates seamlessly with the electronic medical record system of your choice, allowing for real-time data transfer of locations, demographics, payors, and service information. In doing so, the software ensures maximum accuracy in the submission of substance use claims.
The MillinPro billing software was developed in-house at Millin for the explicit purpose of improving billing and RCM services for agencies. Today, we are established experts in the substance use treatment arena in New York, with more than 350 agencies using our solution today.
The staff at Millin goes through a great deal of specialized training to develop expertise in mental health and substance use treatment billing – saving trouble for our client agencies' billing and finance departments, which must deal with staff turnover and failure of bill processing due to human error or lack of industry knowledge. Our onsite account managers, business analysts, programmers, and support teams all know the ins and outs of substance use billing, getting claims processed and paid while saving you the day-to-day headaches associated with billing.
Engineered to meet all the needs of professional mental and behavioral health billers, the MillinPro platform offers transparency and open communication to streamline the billing workflow and create an efficient client-contractor dynamic.
A strict rules engine reflective of the most recent state and payer billing guidance, along with structured groundwork, lays the foundation for the MillinPro system.
MillinPro is designed to easily adapt to the constant changes in state rules and regulations before they can impact your billing.
Frequent updates and upgrades are automatically initiated, allowing the system to immediately incorporate changes to statutory policy regarding substance use billing and claim filing.
The MillinPro system is built to be compatible with a payer mix that supports all of its programs, ensuring all systems work together seamlessly.
The substance abuse RCM software is equipped with a user-friendly scheduling system, a customized dashboard that can be adjusted based on the needs of the client, comprehensive reporting systems, issue tracking, denial management tools, and an alert system that notifies the user of claims needing official authorization.
Substance use and mental health treatment billers have specific needs that the MillinPro system is designed to meet, making it easier to provide patients with the best possible care and create a more efficient workplace.
Substance use and mental health treatment billers have specific needs that the MillinPro system is designed to meet, making it easier to provide patients with the best possible care and create a more efficient workplace.
Streamlined checkpoints for billing and automated billing are highly important for a financially sound operation, especially given that the environment includes bundled rates, crossovers, self-pay, and eligibility across multiple plans. Our substance abuse treatment software improves the configurability of your working environment, and allowing providers to better...
Streamlined checkpoints for billing and automated billing are highly important for a financially sound operation, especially given that the environment includes bundled rates, crossovers, self-pay, and eligibility across multiple plans. Our substance abuse treatment software improves the configurability of your working environment, and allowing providers to better manage the needs of their patients’ billing activity.
Our software makes it easy for staff to bill, track, and report patient data, as well as agency-wide financial data. That means CFOs, controllers, and billing managers can track and catch trends in billing activity, providing them with crucial information for evaluating which programs, patients, payors, etc. are paying as expected and which may require further intervention for wrongfully denied claims and services.
When providers are confident they will be reimbursed properly and fully for their services, they have the opportunity to provide the best medical care and support for patients. Most agencies that work with Millin see a tenfold return on their investment in the software, increasing cash flow and allowing them to put more time and resources into the services they provide.
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Streamlined checkpoints for billing and automated billing are highly important for a financially sound operation, especially given that the environment includes bundled rates, crossovers, self-pay, and eligibility across multiple plans. Our substance abuse treatment software improves the configurability of your working environment, and allowing providers to better...
Streamlined checkpoints for billing and automated billing are highly important for a financially sound operation, especially given that the environment includes bundled rates, crossovers, self-pay, and eligibility across multiple plans. Our substance abuse treatment software improves the configurability of your working environment, and allowing providers to better manage the needs of their patients’ billing activity.
Our software makes it easy for staff to bill, track, and report patient data, as well as agency-wide financial data. That means CFOs, controllers, and billing managers can track and catch trends in billing activity, providing them with crucial information for evaluating which programs, patients, payors, etc. are paying as expected and which may require further intervention for wrongfully denied claims and services.
When providers are confident they will be reimbursed properly and fully for their services, they have the opportunity to provide the best medical care and support for patients. Most agencies that work with Millin see a tenfold return on their investment in the software, increasing cash flow and allowing them to put more time and resources into the services they provide.
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Because agencies often use multiple EMR systems to track the different types of substance use services they provide, MillinPro is designed to be system-agnostic. That means you don't need to invest considerable time and resources into ensuring your EMR systems keep up with state-specific billing changes; Millin does all that, while...
Because agencies often use multiple EMR systems to track the different types of substance use services they provide, MillinPro is designed to be system-agnostic. That means you don't need to invest considerable time and resources into ensuring your EMR systems keep up with state-specific billing changes; Millin does all that, while also providing a robust revenue cycle management solution.
You can integrate the MillinPro billing system with your EMR in the following ways:
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Because agencies often use multiple EMR systems to track the different types of substance use services they provide, MillinPro is designed to be system-agnostic. That means you don't need to invest considerable time and resources into ensuring your EMR systems keep up with state-specific billing changes; Millin does all that, while...
Because agencies often use multiple EMR systems to track the different types of substance use services they provide, MillinPro is designed to be system-agnostic. That means you don't need to invest considerable time and resources into ensuring your EMR systems keep up with state-specific billing changes; Millin does all that, while also providing a robust revenue cycle management solution.
You can integrate the MillinPro billing system with your EMR in the following ways:
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Millin’s revenue cycle management software, equipped with personalized dashboards and reporting abilities, allows professional substance abuse billers and behavioral health practitioners to reduce the discomfort and uncertainty surrounding the billing process and ensure that their agencies' billing remains in the hands of the experts. We value open communication, and our clients always have a direct line to our expert staff during business hours. Contact us today to set up a free demo.
With over 40 years of Health & Human Services billing experience and expertise, we can help increase efficiencies and reduce or even eliminate denials. Experience Revenue Cycle Management Software & Services from the Company You Trust.
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